Frequently asked questions

How can we help you?

General

You are looking at the lowest prices in wholesale kids clothing online. If you happen to find a better price, contact us before placing an order and we will match it.

We do not require an account, tax ID or reseller ID to place an order. California only: please submit seller’s permit for tax exemption status.

We request a seller’s permit only for California-based orders.

Please contact us and let’s collaborate.

Payments

We currently accept payments via credit card, debit card and PayPal.

Yes, your payment data is processed directly through PayPal / Stripe servers. That means that your credit card information is not seen by us and handled by our third-party payment processors who keep your financial information secure and automatically protects your purchases under its purchase protection program.

We do not charge taxes to businesses outside of California, no need to submit any paperwork. California businesses: please submit your seller’s permit, otherwise we will charge you taxes.

Currently we do not offer net terms to sole proprietors, very new, or very small businesses. 

Shipping

We ship our orders via UPS Ground. For orders of 15+ cases we may suggest LTL freight shipping. You are welcome to provide your own shipping arrangement if preferred.

We ship from warehouses located in San Diego, California and Los Angeles, California.

We ship anywhere within the United States. Please contact us for shipping to Canada and Mexico. 

Most orders are delivered within 3-6 business days (1-2 days processing time and 2-4 days shipping time).

Shipping cost is calculated and shown before you place your order at checkout page.

Yes, please let us know your deadline to explore your options. 

You will receive tracking information by email once we process your order (1-2 business days).

Damage merchandise and wrong merchandise must be reported within 5 business days of delivery to receive credit/return label. Otherwise customer accepts the merchandise and they are not refundable.